1. Scope

These terms apply to any purchase made on the LAUNCHMODE website between the seller (hereinafter “we”) and any consumer.

LAUNCHMODE is a trade name of [RAISON SOCIALE À COMPLÉTER] ([FORME JURIDIQUE]), with a share capital of €[CAPITAL]
Registered office: [ADRESSE DU SIÈGE À COMPLÉTER]
[RCS À COMPLÉTER] (SIRET [SIRET À COMPLÉTER]) — EU VAT number: [TVA À COMPLÉTER]
Email: bonjour@launchmode.fr

2. Products and prices

Prices are shown in euros, all taxes included. We may change our prices at any time; the price applied is the one displayed on the site at the time of order.

3. Order

The order is final once payment is accepted. You'll receive a confirmation email summarising your order.

4. Payment

Payment is made when you order, using one of the payment methods offered at that time, over a secure, encrypted connection. The order is processed as soon as payment is accepted.

5. Delivery

Shipping is free. Estimated delivery is 5 to 7 days after dispatch; a tracking number is sent by email. Seats are insured during transit. If your order is more than 30 days late, you can cancel it and get a refund.

6. Right of withdrawal

The law gives you 14 days to withdraw (article L221-18 du Code de la consommation). With us, it's 30 days from delivery. The product must be returned complete, unused and in its original packaging. You'll be refunded within 14 days of us receiving the return. Return shipping is at your expense, unless the product is faulty or we made a mistake. See the withdrawal form.

7. Warranties

You benefit from the legal guarantee of conformity (articles L217-3 et suivants du Code de la consommation) and the guarantee against hidden defects (articles 1641 et suivants du Code civil). On top of that, our seats come with a 2-year warranty, extendable to 5 years at checkout.

8. Customer service

bonjour@launchmode.fr — Monday to Friday, 9 am – 6 pm.

9. Personal data

Check out our privacy policy.

10. Disputes

These terms are governed by French law. You always keep the mandatory rights of your country of residence. If you have a complaint, write to us at bonjour@launchmode.fr: we'll work out a solution with you. Failing an agreement, the dispute may be brought before the competent court.